Midwest BankCentre is proud to be recognized as one of St. Louis’ Top Workplaces for the past 5 years!
Are you ready to lead with purpose and make a real impact on our community? Join Our Team and Make a Difference at Midwest BankCentre!
Why Midwest BankCentre? Our company culture is all about engagement and collaboration with our teams. We value diversity, inclusion, and innovation. When you join Midwest BankCentre, you're not just joining a company; you're joining a community of like-minded individuals who are dedicated to making a positive impact.
We are committed to making meaningful, long-term investments in communities that lift everyone up so we can all RISE TOGETHER. Our commitment to shared prosperity, our investment in Community and Economic Development and our dedication to diversity and inclusion are reflected is the ways Midwest BankCentre lives its purpose.
Department: Retail Banking
Position: Retail Banking Intern
Program Duration: 10 Weeks (June–August)
Location: On-Site | St. Louis, MO
Position Overview
The Retail Banking Internship is a robust, hands-on learning opportunity for students interested in frontline financial services, customer engagement, and regional banking leadership. This 10-week experience provides exposure to retail branch operations, performance metrics, project coordination, and community impact initiatives. Interns will rotate through key experiences designed to deepen their understanding of the banking industry while developing critical interpersonal and analytical skills.
Core Responsibilities
Retail Banking Exposure: Shadow branch employees to understand day-to-day operations, customer interactions, and compliance processes.
Customer Experience Analysis: Conduct mystery shopping and assist with service evaluations to enhance customer satisfaction.
Performance Metrics: Work with branch performance dashboards and KPIs to identify trends and improvement opportunities.
Community Engagement: Support the planning and execution of financial literacy initiatives and local outreach events.
Regional Project Support: Collaborate on a regional campaign or project, contributing to planning, timelines, and execution.
Technology & Innovation: Explore digital banking tools and propose improvements to enhance customer experience.
Desired Qualifications
- Enrolled in a Bachelor's degree program in Business, Finance, Marketing, or related field (all class levels welcome).
Strong interpersonal communication and organizational skills.
Comfort working with data, reports, and Microsoft Excel.
Curiosity about customer service, financial products, and leadership development.
Passion for community engagement and purpose-driven work.
Learning Objectives & Outcomes
By the end of the internship, interns will:
- Understand core retail banking products and customer segments.
Analyze performance data and gain financial literacy.
Build confidence in customer relationship-building and communication.
Learn project planning and teamwork in a regional setting.
Create an Individual Development Plan and final capstone presentation.
General Program Structure
- Weekly Development Sessions (leadership, personal branding, project management, etc.)
Capstone Group Project with a final presentation to executive leadership
Mentorship & Peer Support throughout the program
Networking & Team-Building Events across the bank
Ready to Make Your Mark? If you're passionate about banking with a purpose and ready to take the next step in your career, we want to hear from you! This is an excellent opportunity for individuals with commercial credit experience who are eager to contribute to our community-focused mission.
Why Join Us:
- Community Focus: Be part of a community bank that values and actively supports the St. Louis area.
- Competitive Compensation: We offer a comprehensive salary and benefits package.
- Professional Growth: Opportunities for continuous learning and development.
- Impactful Work: Play a key role in shaping the credit strategy and success of our organization.
- Collaborative Culture: Work in a supportive and dynamic environment that values teamwork and innovation.
Don’t meet every single requirement?
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other Midwest BankCentre roles!
Equal Opportunity Employer
Midwest BankCentre is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
We thank all applicants in advance for their interest in this position and Midwest BankCentre. Only applicants selected for an interview will be contacted.